JOB OPPORTUNITY IN 

Indus Towers for B. Tech ECE students of 2015/2016 pass out batch. The details are as follows.

  • Company: IndusTowers
  • Designation:Executive –TOC
  • Company URL: http://www.industowers.com/
  • Job Location: Gurgaon
  • Qualification:BE / B Tech in = ECE
  • The job  profiles are open only for  Male  candidates

Date for Campus Drive:    07th March 2017

Venue:

World College of Technology & Management

5 km ahead farukhnagar (kherrakhurampur)

Gurgaon Haryana

 

Salary on Offer: 16091ctc/12300nth + 1000 mobile reimbursement.

Interview Round:

  1. Group Discussion
  2. Personal Interview
  3. Client Interview

Link for Registration: https://goo.gl/forms/H6ddY8o0t46vWjrC2

Should have good knowledge  of below given questions.

  1. a)      What is UMTS, 3g, 4g, GPRS , OSI level , Types of Layers
  2. b)     What is CDMA and GSM and which one is better?
  3. c)      GSM Architecture?
  4. d)     Roaming call flow
  5. e)      BTS Diagram
  6. f)       Difference between routers and switches?
  7. g)      Call flow – how call is connected?

Job shift -Rotational shift

Position Name & Code:

Executive –TOC

Place of Posting:

Gurgaon

Grade/ Designation:Executive


Brief Profile (Accountabilities and   Responsibilities)   Ensure 1st Level service quality surveillance and alarm handling and problem escalation & restoration:Ensuring the working of TOC application.

  • Timely escalation to all stakeholder should result in preventing outages or reducing outage duration
  • Capturing all critical alarms of HUB/BSC/Strategic sites escalation Via Call/Mail.
  • Maintain database with 100% accuracy by continuous reconciliation and feedback from internal customers and audit teams
  • Maintaining Base Configuration (BC) & provisioning database to 100% accuracy by incorporating changes & migration details
  • Performance analysis of O&M function through online and offline reporting

 

  1. IUTR Report preparation & validation and Report circulation & analysis:

 

∙        Summarize Closed outage with reason of IUTR

∙        Publish IUTR report at national level on daily basis.

∙        Publishing of Macro Report Site down with Infra Alarms.

 

3.Ensure Major incidence/Fire escalation:

 

  • Zero Minute voice escalations for any major & fire incident and preparation all the related analysis.
  • SMS and mail escalation to all concern with immediate basis.
  • Publishing of overall site analysis &PPT.
  • Follow-up with Circle and Dump consolidation of critical alarms.

 

4.Ensure handling of Trouble Ticket Request From SME/OME for PM &CM Tickets:

 

∙        Follow ups with SME and OME for Trouble Ticket Request with in SLA.

∙        Check TT Tracker for Planned events in The ACMS portal

 

∙        Coordinating with the circle for the closure with In SLA for all open complaints.

∙        Provide technical help to our internal stakeholders for any issue related to Trouble Ticket application.

∙        Troubleshooting all errors in application and provide solution for the same with immediate basis.


For queries please feel free to contact us at: 8221980847

Sanjay Kumar

Corporate Resource Center

Email: tpo@wctmgurgaon.com | www. wctmgurgaon.com

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